FAQ

Why choose Wood Floors?

Wood Floors are incredibly hard-wearing and last a lifetime if correctly fitted and maintained.

They are:

– Hypoallergenic: Hardwood floors trap fewer allergens including dust, pollen, and dust mites than alternative
flooring types. It is known to improve air quality.

– Easy to Maintain: To keep them in good shape and looking new, normal care such as sweeping with a soft broom or vacuuming are generally all that is required.

– Durable: When maintained properly, wood floors should never have to be replaced.

– Variety: Our full line of products offers a wide variety of appearances to match your personality, style, and home.
From light to dark, we have specimens to match all tastes.

Lastly, they are one of the few flooring options which actually improve with age and add a beautiful, an elegant and a natural
feel to any home.

How to choose the adequate flooring type?

There are many different types of wood species, veneers, and finishes. There is also a variety of materials ranging from traditional wood flooring, to laminate flooring, and finally engineered flooring.

In order to determine which type to go for, one should take into account:
1- Style
2- Function
3- Cost

The type of room, in conjunction with the amount of traffic in an area, will determine to a large extent what type of flooring to install.

Kitmo’s customer support team will gladly assist you and guide you in order to determine the perfect and most adequate flooring type for your home.

What is the difference between Solid Wood and Engineered Wood?

Each type of flooring has its specific use and choosing one over the other is dictated by your lifestyle and needs.

– Solid Wood is milled from a tree; it’s made of a single, solid piece of wood

– Engineered Wood is made of multiple layers of wood, glued together, forming one board.
The top layer is made of real wood, and the middle and bottom boards are usually particle boards (MDF, HDF
or plywood) to balance the top decorative layer. The three layers, cross plied to each other, reduce
the natural movement in the wood, highly increasing its stability.

In other words, solid wood expands and contracts more than engineered wood. The solid wood boards
are more prone to expansion and contraction than engineered wood.

Some people are searching for that real authentic wood feel and will go for solid wood. As for others who would like their floors to always remain brand new, they will choose engineered wood.

Your choice will depend on your lifestyle and personality!

What is the difference between Laminate Floors and Wood Floors?

Laminate floors are made of artificial wood. The visible pattern on the floor is a printed photo of real wood, bonded to the clear surface with an aluminum oxide finish. The printed model or pattern is recurrent on every 3rd or 4th board and this can be noticed by the repeated knots and grain on the floor.

Laminate floors are highly durable, but unlike real wood flooring, if they get scratched or worn down, they cannot be sanded or refinished. However, they do withstand heavy-traffic and can be easily maintained. Additionally, laminate floors are ideal for a subfloor with high moisture level.

The choice between laminate floors and hardwood floors can depend on a few different variables:

Cost:
The cost of laminate flooring is significantly lower than that of hardwood flooring. Hardwood floors are usually three times more expensive. However, if the budget is not an issue, real wood should be your “go to” option as it has a special characteristic of aging as time goes by, adding charm to your floor and eventually increasing your house’s resale value.

Durability:
The most significant difference between hardwood and laminate wood floors is the latter’s resistance to moisture and wear. When opting for a wood floor in your kitchen, for example, laminate flooring is the perfect fit. The most frequented areas in your home could also benefit from the extra durability of laminate flooring.

Hardwood is susceptible to scratching, can get damaged from excessive moisture and wears down, especially in the most frequented areas of your home. On the other hand, dents and dings are a natural part of the aging process, and add character and charm to the floor. People sometime choose to have their floors distressed during the installation process, rather than having to wait for the floor to develop a worn out look over time.

Care:
Both laminate floors and hardwood floors require a certain amount of maintenance and care. Both shouldn’t be cleaned with abrasive cleaners, wax, soap or detergents. Laminate floors don’t need sanding or resurfacing, but unlike hardwood, damaged sections are not easily repairable.

What is the difference between Glued Hardwood Floors and Floating Floors?

Floating floors don’t need to be nailed or glued to the subfloor. We use a special moisture resistant foam underlay which also acts as a sound proof pad.

Glued hardwood floors are secured to the subfloor underneath it with flooring adhesive. This type of flooring is considered a more permanent floor type. However,  a quality subfloor should be in place for fixing the hardwood flooring. This may require the home owner to install a new subfloor of plywood which will raise the overall floor height and increase the flooring cost.

Pros & Cons

·         Floating floors are much easier to repair if a section of the floor becomes dented. It is possible to replace individual boards or the whole floor without causing any damage. A big advantage of a floating system is that the planks are protected and won’t get damaged in case of moisture problems or water leakage underneath. One of the cons of floating is due to the fact that the planks are not secured to the subfloor in some cases which may cause a bit of echo when walked on.

·         Hardwood flooring is glued down and is more difficult to repair if damaged. However, the wood type that is generally used for this permanent type of flooring is very durable. Hardwood floors that are glued to the subfloor don’t require any sound reducing material since there is no empty spaces between the floor boards and the subfloor. In case of moisture, this type of flooring method requires underlay protection (Plywood).

Cost

·         Glued down hardwood floors are more expensive than their floating counterparts. This is due to the increased labor and the high quality product required to install them.

It is impossible to say that one product is better than the other. However, one product type may be better for a specific application than the other product. We share our knowledge and techniques by advising our clients (after site inspection) which method suits them best. 

What are the requirements before installing Wood Floors?

If you are planning on having a hardwood floor installed it is imperative to first have the subfloor moisture tested. The best way to make sure that there is no moisture in the ground is to wait a minimum of 8 months (after installing the subfloor) before installing the wood floor.  Moisture tests should be done whether the subfloor is wood or concrete. Subfloor moisture tests determine if the subfloor contains too much moisture for hardwood installation. Installing a hardwood floor on a subfloor with a high level of moisture will definitely cause problems in the future.

If the subfloor moisture test results show a high moisture level, then the subfloor should be dried out before installing the hardwood flooring. This procedure can last up to 8 months.

The best types of subfloors to install a wood floor on are: Terrazzo or other mosaic floors. Ceramic and concrete subfloors can be other options but, they do have a few constraints: The ceramic shouldn’t be smooth and the concrete should be perfectly levelled.

Can I install wood floors over my floor heating system?

Installing wood flooring over a heated surface must be thought out carefully.  The direct heat source can cause the wood flooring to dry out and loose moisture within its cell structure. The board(s) can then contract in size leaving open gaps between floorboards. Excessive heat can also cause cupping, checking and splitting within the boards.

Solid and engineered wood floors can be glued on or floated over floor heating depending on the space and on the size of each room. There is no unique choice on which wood species to choose and on which method to install; every heated floor has its own solution.

IMPORTANT: The temperature of a radiant heat system at the surface of the subfloor should not exceed 28 degrees. If the surface temperature is higher, it can cause permanent damage to the finished wood flooring and any warranties will be void. Some wood species like Maple, Hickory/Pecan or Brazilian Cherry are not recommended to be installed over radiant heat systems due to their low stability. Some of the more stable wood species we have found are American Cherry, White Oak, Santos Mahogany.

Can Wood Floors be installed in bathrooms or wet areas?

For maximum durability, we would recommend installing strand woven bamboo or other types of decking wood in wet areas. Nevertheless you could still install wood floors next to a Jacuzzi or in a wet area but the bevels should be sealed with a special black rubber available at Kitmo.

How to clean and maintain Wood Floors?

The only precaution our clients should take, is protecting their wood floors from moisture. Otherwise, wood floors are a low maintenance option.

For the most part, cleaning hardwood floors simply means using a soft broom to remove abrasive particles of dirt. For stains or sticky patches, washing with a clean sponge mop while using wood flooring soaps is highly effective as long as the mop is properly squeezed before using it on the floor. Using a vacuum with a brush attachment can also be another cleaning option.

Wood will scratch, so it is highly recommended to lift the furniture rather that dragging it over the floor. Alternatively,  pieces of felt can be placed under the legs to prevent scratching.

Should I expect color variations in my hardwood flooring?

Each floor board is like a finger print — NO two boards are exactly alike. This is what makes wood flooring so appealing! Wood is a variable and organic/natural material. Each floor board will accept stain differently; some boards being lighter or darker. The lighter the color used on the floor, (depending on the grade of the chosen wood) the more prominent and visible its natural characteristics will be. Lighter stains show the most variation. Darker stains have a tendency to mask the natural variations in the wood. The higher or better the grade the less coloration you will see.

How does Wood age with time?

With proper care and maintenance, your wood flooring should last as long as you own your home and will become more beautiful with time. Aged flooring is extremely popular. An old floor is a priceless possession. The more things look like they have a history,  or a story to tell or stood the test of time, the more interesting they are.

If a plank is damaged, will I have to change my entire floor?

If the surrounding area is intact, the plank can be replaced or fixed. Always keep in mind that a repair is never guaranteed to look like the original.

How to maintain my outdoor deck?

After being exposed to sunlight, snow and rain, the decking’s oil coat will dissipate with time.
In order to regain the deck’s original color, re-applying a new oil coat is required once or twice a year.
The process of doing so is fairly easy by following the steps below:

1- Cleaning the decking:
Start by washing the deck with deck brightener or, soap and water. Let it completely dry out.

2- Applying a new oil coat:
After the deck is dry and cool (no direct sunlight), apply a coat of sealant.
Spread the oil over the deck using a fine nap along with a long handled paint roller.
After applying the coat, wipe the deck with a clean towel wrapped around a broom to help evenly spread the sealant and mop up the excess oil.

In case you appreciate the  natural color and beauty of your deck, you can forgo the re-oiling process, leaving the wood exposed to sunlight and causing the wood to fade and turn gray or silver.

How to clean underneath my deck?

In order to reach all the dirt build-up underneath your deck, using a pressure washer or pressurised water is the optimal solution.

After using this cleaning method, it can be the ideal timing to apply a fresh coat of oil to your deck.

How wide is the gap between decking boards?

The gap between decking boards is at most 4.5mm. It is the safest distance for walking with high heels and avoid tripping or falling down.

Are we putting forests in danger?

At Kitmo, we ♥ forests!

We’re against the destruction of forest habitats and any tree species under threat of extinction. Trees are beautiful and provide a home to 3/4 of all plants and animal species on Earth. They are a vital component of the nature around us.

Kitmo ensures that all of its imported boards conform to international standards and laws. All of the wood materials are carefully selected from controlled forests only.

Our suppliers play a major role in reforestation by replanting harvested trees. They, in fact, buy the rights to harvest timber from state owned forests, and are required by law to reforest them. After all, they need to regrow trees in order to be able to harvest them and keep their business running.

Helpful Information before booking an appointment for kitchen design services

The more information you give our designers, the easier it is to present you with your ideal kitchen design and send you a quotation. Please follow the points below when sending in your kitchen plans:

Full address and contact details

Your time scales for the project and a rough idea of budget

A room plan, with its dimensions – this can be a simple hand drawn one, but we do need to have the windows, doors, ceiling heights etc. shown, along with any other features that may hinder the placement of furniture

Sockets positioning (electrical sockets, pipes…) (if already installed)

What kind of kitchen do you prefer (GLAM, VOGUE, URBAN, NOBLE)

Information on your appliances, fridge, cooker etc. (existing or to be purchased)

A wish list and photos where possible will really help and links to Pinterest boards are useful too

Do you offer customized Kitchens or only pre-made cabinets?

We offer both customized kitchens and pre-made cabinets.

Please visit our showroom to find the right fit for your space and needs.

Kitchen cabinets material ?

A range of kitchen doors are available depending on the model you choose (GLAM, VOGUE, URBAN…)

Here are some materials that we use:

Laminated

Glossy acrylic

MDF lacquered

Veneer

Engineered wood

Glass

How long does it take to have a new Kitchen installed?

Upon placing your order with Kitmo it takes:

In stock kitchens can be installed within a week

Customized kitchens will take up to 5 weeks

Do you manufacture any furniture design?

We unfortunately only custom furniture that is similar to what is shown on our custom made furniture page.

Please send us pictures and dimensions of the furniture you would like to create and we’ll get back to you with all the possibilities, timelines and budget